The Stonewall Family meta-guild takes our charter and its guidelines for guild operations very seriously. We have grown into a very large guild largely by keeping an open, friendly and welcoming atmosphere for ALL of our members. In general, our guild membership is helpful and gets along without incident. However, the leadership team does feel the need to have information available to members and officers on the handling of any situation which requires intervention to be remedied.
Any member who does not operate within Blizzard's policies will be removed from the Stonewall Family, as this can damage our guild's reputation. Conversely, if a non-guild member player acts poorly toward you, then try politely asking them to stop or reach a compromise, and if that doesn't work, try speaking with one of their guild's Officers. There is never an excuse for dealing with like by like.
Always have self-respect. Please refrain from repeated begging in guild chat for gold, upgrades, etc. We have guild crafters and they will help all those that they can -- but don't solicit for expensive items by crying poverty. By all means ask for help when you need help, but make the distinction.
Disclaimer - The matters discussed here are only examples. Guild Leaders and Officers reserve the right to deal with each issue on an individual basis. Our leadership team must be given the maximum amount of discretion in how they deal with problems in order to do their jobs effectively.
Who do I report problems to?
Find an Officer or Guild Leader in-game to report the issue to. All Officers and Guild Leaders are listed on the "Officer Listing" page of our website (accessible via the top navigation bar). If an officer determines that an issue requires more input then he/she may involve other officers and the Guild Leader(s) to discuss the situation.
Who is Responsible for administering discipline?
Only Officers and Guild Leaders are responsible for administering any type of discipline.
So what are the punishments if I'm doing something wrong?
Most of the time if a player is doing something wrong they aren't aware of their offense. In those cases an Officer will simply step in and say "hey, you shouldn't be doing that" or "please stop doing X, it's against our rules." For more serious offenses, Officers and Guild Leaders will review the severity of the issue and overall impact to the guild or any affected member before deciding how to proceed.
Consequences for incidents may include:
Warning (via chat, in-game mail, vent, or forum PM) - the administering officer/GL will document the incident in the officers forums for record keeping
/gkick - The final and most severe consequence of a broken rule, usually reserved for clearly offensive behavior or comments. A player who has been kicked from the guild may or may not be eligible to rejoin at a later date, based on the discretion of the Guild Leaders
Violations by Officers
Officers found in violation of the Charter may be punished just like any other member, including demotion to general member status or removal from the guild. There is no specific policy for particular punishments, as each case will be reviewed on its merits by the Guild Leadership.
Falsifying an Application for Membership
If it comes to the attention of the officers that a member applied for membership to the guild under false pretenses or otherwise was untruthful in their application in any way, the member will be subject to removal from the guild.
In cases where we have cause to believe an applicant lied about their age and was actually under 18 at the time they applied to our guild, it will be necessary to provide proof of age directly to a Guild Leader before the member will be reinstated.